FlexTech Roof Repair Privacy Policy

Effective Date: August 19, 2025

At FlexTech Roof Repair, your privacy is a top priority. We are committed to protecting your personal information and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and share information when you visit our website. By using our site, you agree to the practices described below. If you do not agree with these terms, please discontinue use of our website.

Information We Collect

When you interact with our website, we may collect the following types of data:

• Personal Information – Information that identifies you as an individual, such as your name, address, phone number, email, or details you provide during inquiries, registrations, or service requests.

• Demographic Information – General details such as location, age, gender, occupation, education level, or other non-identifiable characteristics.

• Behavioral Information – Insights into how you use our website, including pages visited, services accessed, time spent, and technical details like IP address, browser type, and operating system.

• Web Technology Information – Data collected automatically through cookies, web beacons, or similar technologies, including navigation history, referring/exit pages, ISP details, timestamps, and device configurations.

How We Use Information

We use the information we collect to:

• Respond to inquiries and fulfill service requests

• Improve website performance and user experience

• Provide personalized marketing and tailored content

• Enhance the quality, reliability, and security of our services

We may also share information with authorized personnel, affiliates, or trusted partners when necessary to provide services.

Confidentiality & Security

We take strong measures to safeguard your data, including physical, electronic, and procedural protections. Access to personal information is restricted to authorized individuals only.

FlexTech Roof Repair may use cookies or web beacons to monitor general website activity and improve user experience. Your information will never be sold to third parties for marketing purposes.

Third-Party Links

Our website may link to third-party websites or partners. Please note that FlexTech Roof Repair is not responsible for the data practices of these external sites. We encourage you to review their privacy policies before sharing personal information.

Reviewing or Updating Your Information

You have the right to access, review, and request updates to your personal information. You may also request a record of disclosures made within the past two years. Written requests must include sufficient details for verification, and we will respond within 30 business days through in-person review, customer service access, or mailed copies (fees may apply).

California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to additional rights under the California Consumer Privacy Act (CCPA), including the right to request access, modification, or deletion of your personal information. To exercise these rights, please contact us using the information below.

Confidentiality for Domestic Violence Survivors (New York Residents)

In compliance with New York law, FlexTech Roof Repair will not discriminate against survivors of domestic violence. We will safeguard your personal details, including name, address, and contact number, if you hold an active Order of Protection.

Contact Us

For questions or privacy-related concerns, please contact:

Privacy Requests
FlexTech Roof Repair – Legal Department
PO Box 642454
San Francisco, CA 94164
Email: [email protected]